There are several possible statuses in the job status column: Job Reports and Troubleshooting Error Messages Let’s look at those, and also how to troubleshoot common issues. When you run the job, add a description that will help you find it later.įrom here, you can see the status of the job and access a more complete report about the job. Selecting Job details searches the Description column, which cannot be seen on the page.
Selecting Name searches the Name column, which can be seen on the page.
Use the secondary search to find a specific job or jobs by name, description, or job ID.
All Unsuccessful matches all statuses except Completed Successfully.
Use Job Category to filter jobs by category.
By default, this filter is set to the past day.
Use Submit Date to enter a date range for the completed jobs.
If you want to view the history of a scheduled job, select Job History in the row actions list for that job in the Scheduled tab, and you’ll see every time that scheduled job has run. If you do not see the job in the History tab list, check the Running jobs tab to determine whether the job is still running. The history of a job is available for up to one year after it is completed. You can view jobs in a specific time period, according to filter parameters, and/or by search results. On the Monitor jobs screen, we can see a list of completed jobs on the History tab. ), where you can Abort your job if you realize you need to change something, it isn't running properly, or any other reason.
Finalizing – The actions that result from the job running are being carried out - for example, processed files are being sent to their recipient.Īt the right is the row action item list icon (.
Initializing – This is relevant for multi-part jobs only.
Pending – The job is waiting for system resources to run.
For example, only one electronic activation job can run at a time.
Queued – The job will run only after a blocking job completes.
If you don’t see your job on the History tab, check the Running tab.įor each job in the list, in addition to a progress bar, you’ll see a status: Also, if a small job gets stuck in line behind other jobs, it will remain on this list until it’s completed. Very small jobs may only appear on this tab for a moment, but very large jobs may be here for a while. The Running tab lists all currently-running jobs, and the list is not "live" - it will only refresh if you refresh the page. (In the Sandbox, these are turned off, but they are active in Production.) You’ll note you can also run some of these jobs as needed using the row action item list. The Scheduled tab lists all of the jobs with periodic schedules. There are three tabs: Scheduled, Running, and History. To see all currently running jobs, go to Admin > Manage Jobs and Sets > Monitor Jobs.
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